Responsible Gaming at SlotPlanet

At SlotPlanet, we believe that gaming should always remain an enjoyable form of entertainment, never a source of stress or financial difficulty. We are committed to promoting responsible gaming practices across our entire platform, and we have built a range of tools and safeguards to help you stay in control whenever you play with us. Whether you are exploring SlotPlanet slots, trying our live casino, or claiming a SlotPlanet bonus, your wellbeing always comes first at SlotPlanet Casino.

Our Commitment to Safer Gambling

We operate under licence MGA/B2C/370/2017, issued by the Malta Gaming Authority, and we take our regulatory obligations seriously. As part of our licence, we are required to provide effective responsible gaming measures, and we go beyond the minimum requirements to ensure every player who visits SlotPlanet casino has access to the support they need. We continuously review our policies to make sure they reflect best practice in the gambling industry, and we work closely with regulators and player protection organisations to improve our standards.

We understand that for the vast majority of our players, gambling is simply a fun leisure activity. However, we also recognise that for some people, gambling can become problematic. That is why we have designed our platform with built-in safeguards, and why we encourage every player who registers through SlotPlanet register to think carefully about their gambling habits from the very beginning.

Tools We Provide to Help You Stay in Control

We offer a comprehensive set of responsible gaming tools that you can access directly through your account. These tools are designed to give you full control over your SlotPlanet deposit, SlotPlanet withdrawal, and overall gaming activity, including any SlotPlanet Casino bonus offers you choose to claim.

We allow you to set deposit limits on a daily, weekly, or monthly basis, helping you manage your SlotPlanet deposit amounts in advance.
We provide loss limits so you can cap the amount you are willing to lose over a specific period.
We offer wagering limits to help you control how much you stake across our slots and live casino games.
We give you the option to set session time limits, which will automatically notify you when it is time to take a break.
We provide a 'time-out' feature, allowing you to pause your account for a short period, typically between 24 hours and six weeks.
We offer self-exclusion options for players who need a longer break, ranging from six months up to five years.
We enable reality checks that appear during gameplay, reminding you how long you have been playing and how much you have spent.

All of these tools are available through your account settings, and our support team is always ready to assist if you need help activating any of them. If you contact us at support@slotplanet.com, we will guide you through the process and answer any questions you may have.

Self-Exclusion and Account Closure

We take self-exclusion requests extremely seriously. Once you activate self-exclusion through SlotPlanet Casino login, we will immediately restrict access to your account and remove you from all marketing communications, including emails about any SlotPlanet promo code or SlotPlanet bonus code offers. During the self-exclusion period, we will not permit you to reopen your account, deposit funds, or receive promotional material of any kind.

If you feel that you need to close your account permanently, we will process your request promptly and ensure that any remaining balance is returned to you in accordance with our standard withdrawal procedures. We encourage you to reach out to our customer support team, available 24/7 via live chat or our Help Centre, if you are considering this step.

Recognising the Signs of Problem Gambling

We want every player to be aware of the warning signs that may indicate gambling is becoming a problem. We encourage you to reflect honestly on your own habits and to reach out for help if any of the following apply to you:

You find yourself spending more money or time gambling than you originally intended.
You feel anxious, irritable, or restless when you are not gambling.
You have tried to cut back or stop gambling but found it difficult to do so.
You are borrowing money or selling belongings to fund your gambling activities.
Your gambling is affecting your relationships, work, or studies.
You are chasing losses by depositing more money in an attempt to win it back.

If you recognise any of these behaviours in yourself, we strongly encourage you to use the responsible gaming tools we provide, or to seek independent support from specialist organisations.

External Support Organisations

We work in partnership with independent organisations that specialise in supporting individuals affected by problem gambling. We recommend the following resources if you feel you need additional assistance beyond what we offer directly:

GamCare – offering free, confidential support and advice for anyone affected by gambling harm.
BeGambleAware – providing information, advice, and support for responsible gambling.
Gamblers Anonymous – a fellowship of individuals who share their experience to help solve their common problem.
GAMSTOP – a free service allowing you to self-exclude from multiple gambling websites at once.

We believe that working alongside these organisations strengthens our overall approach to responsible gaming, and we always encourage players to explore these resources whenever needed.

Protecting Minors

We strictly prohibit anyone under the age of 18 from registering an account or accessing our services, including our SlotPlanet app or SlotPlanet casino app. We use robust age verification procedures during the SlotPlanet register process, and we may request identification documents to confirm your age and identity before allowing withdrawals or continued play. We also recommend that parents and guardians use parental control software to prevent underage access to gambling websites on shared devices.

Our Ongoing Responsibility

We at SlotPlanet remain fully committed to reviewing and enhancing our responsible gaming framework on an ongoing basis. We regularly train our customer support team so that they are equipped to handle sensitive conversations about gambling behaviour with empathy and professionalism. Our goal is to ensure that whether you are here for SlotPlanet free spins, our SlotPlanet live casino, or simply browsing SlotPlanet slots, your experience remains safe, transparent, and enjoyable.

We invite you to contact our team at any time if you have questions about our responsible gaming policy or need assistance setting up any of the tools described above. Your safety and wellbeing are central to everything we do, and we will continue investing in resources that help protect our players now and in the future.

Content updated: September 22, 2026