SlotPlanet Terms and Conditions

Welcome to Slot Planet. These Terms and Conditions govern your use of our website, our games, and all services we provide. By registering an account, completing the slot planet register process, or using SlotPlanet in any capacity, you agree to be bound by these terms. We ask that you read them carefully before you deposit, play, or request a slot planet withdrawal.

Who We Are

Slot Planet is owned and operated by White Hat Gaming Limited, a company registered in Malta under registration number C73232, with its registered address at 85 St John Street, Valletta VLT1165. Marketing, systems development, payment processing, and customer services are carried out by our group company, White Hat (Holdings) Limited, registered in Gibraltar under number 109784. We hold a licence issued by the Malta Gaming Authority under number MGA/B2C/370/2017, granted on 1 August 2018. Originally launched in 2005 as Amsterdams Casino, we rebranded as SlotPlanet in 2016 and have operated under this name ever since.

Eligibility to Use Our Services

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to create an account with us. We primarily serve players in Canada and offer our services in English, with localisations available in English (New Zealand), Finnish, Norwegian, Portuguese (Brazil), and Spanish. We do not accept players who are residents of a long list of restricted territories, including but not limited to the United States, the United Kingdom (served under a separate licence), Spain, France, Germany, and many other jurisdictions listed in our full restricted countries policy. It is your responsibility to confirm that gambling is legal in your place of residence before you use SlotPlanet.

Account Registration

To complete your slot planet register process, we require accurate personal information, including your name, date of birth, address, and a valid payment method. We reserve the right to request identity verification documents at any stage, and additional verification is mandatory once your cumulative deposits reach $2,000. Only one account per person, household, or IP address is permitted. If we discover duplicate accounts, we may suspend or close them and withhold any associated funds.

Deposits and Withdrawals

We accept deposits via Visa, Mastercard, Interac e-Transfer, Interac Online, Neteller, Paysafecard, Neosurf, LuxonPay, and CashtoCode Voucher. The minimum deposit is $10. Every slot planet deposit is processed securely, and funds are typically credited instantly to your account. For a slotplanet withdrawal, we pay winnings back to the original deposit method wherever possible, including Visa, Mastercard, Interac e-Transfer, Interac Online, Neteller, and LuxonPay. The minimum withdrawal amount is $10, and we require at least one lifetime deposit with the deposited amount wagered in full before any cash-out request is approved.

Withdrawal Limits

• We apply a standard withdrawal limit of $5,000 per week unless a higher limit has been agreed with you in writing.
• Our VIP players may be granted increased withdrawal limits as part of their loyalty status.
• The maximum payout per bet or spin is $250,000, excluding progressive jackpots.
• Wins of $100,000 or more may be paid in ten monthly instalments, each representing 10% of the total win.
• Jackpot wins above $250,000 may take up to 30 days to be processed in full.
• We charge a $5 monthly inactivity fee after 12 months of dormancy, following 30 days' prior notice.

Once approved, we process your slot planet withdrawal immediately, though it may take up to three working days for funds to reach your account depending on the method you use.

Bonuses and Promotions

New players may search for terms like slot planet 50 free spins, but our official welcome package consists of 22 no-deposit bonus spins on Book of Dead, credited automatically upon registration, with winnings capped at $100. This slot planet no deposit bonus is not available to residents of Argentina, Brazil, Chile, India, or Peru. Following this, we offer a first deposit bonus of 100% up to $222 plus 22 additional bonus spins on Book of Dead, with a minimum deposit of $10. Deposits made via Skrill or Neteller do not qualify for this offer, and any resulting winnings will be confiscated.

To claim any slotplanet bonus, you must be 18 or older, not a resident of Great Britain, fully verified, opted into the promotion, and have no other active bonus on your account. Bonus spins remain valid for 10 days, and winnings are credited as bonus funds subject to 40x wagering on the deposit plus bonus amount. The maximum cash-out from this offer is $100, and unused bonus funds expire after 30 days. While a bonus is active, the maximum bet permitted is $5. Withdrawing cash before wagering requirements are complete will result in forfeiture of the bonus and any related winnings.

General Bonus Rules

• Standard wagering on bonus funds is 35x unless otherwise stated for a specific slotplanet promo code or slot planet bonus code offer.
• Slots contribute 100% towards wagering, though select titles contribute only 20% or 0%.
• Table games contribute 10%, video poker 5%, and scratchcards and keno contribute 100%.
• Single bets exceeding 10% of the bonus amount are considered irregular play.
• Instant bonuses issued by our support team may carry a cap of 10x their value.
• We do not offer deposit bonuses to residents of several European and Eurasian countries, including Poland, Ukraine, Russia, and others listed in our promotions policy.

Our Super Stars VIP Programme

Our Super Stars VIP club is an invitation-only loyalty programme with four tiers: Silver, Gold, Platinum, and Diamond. We review your status every six weeks from your last upgrade, and it may be lost if your account becomes inactive, self-excluded, or unverified. Members enjoy priority support, personalised weekly offers, cash and bonus spins, match-up bonuses, and exclusive tournaments, with Diamond members receiving cashback and invitations to exclusive events.

Games We Offer

We provide access to over 4,276 games, including more than 1,000 slots and 200+ jackpot titles, from providers such as NetEnt, Play'n GO, Pragmatic Play, Big Time Gaming, and over 100 additional studios. Our live casino, powered by Evolution, includes live roulette, live blackjack, live poker, and game shows. You can enjoy Slot Planet on desktop, mobile, or through our dedicated app, and the slotplanet app offers the same full game library as our desktop platform.

Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion, and time-outs. If you feel your gambling is becoming a concern, we encourage you to contact our support team for guidance and resources.

Customer Support

Our support team is available 24/7 via live chat and by email at support@slotplanet.com, with replies typically provided within 24 hours. Whether you have a question about your slot planet login, a slotplanet casino login issue, or a query about your account, we are here to help.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in regulation or our services. We recommend reviewing this page periodically, as continued use of SlotPlanet after changes are published constitutes your acceptance of the revised terms.

Governing Law

These terms are governed by the laws of Malta, and any disputes will be handled in accordance with our licence issued by the Malta Gaming Authority. By using Slot Planet, you agree to these conditions in full.